Shipping Information

Orders are shipped either via Australia Post, Fastway Couriers or TNT depending on postcode and size.  Deliveries are processed promptly upon receipt of full payment.

We currently only ship within Australia and New Zealand.

We offer $15 Flat Rate Shipping.  If you require Express shipping please get in touch with us at info@proactiveanimalhealth.com.au.au.
Please contact us for shipping costs to New Zealand.

Damaged or lost orders should be resolved with Australia Post or the courier company directly and we are not responsible for goods that are damaged in transit or not received. Replacement of damaged or lost items is made at the discretion of proactiveanimalhealth.com.au.

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Holiday Notice

We are currently on a short break! Please note that no orders will be shipped from May 18 2022 to May 27 2022. Enjoy FREE postage on all orders during this time using code “holidayshipping”.