Shipping Information

Orders are shipped either via Australia Post, Fastway Couriers or TNT depending on postcode and size.  Deliveries are processed promptly upon receipt of full payment.

We currently only ship within Australia and New Zealand.

We offer $15 Flat Rate Shipping.  If you require Express shipping please get in touch with us at info@proactiveanimalhealth.com.au.au.
Please contact us for shipping costs to New Zealand.

Damaged or lost orders should be resolved with Australia Post or the courier company directly and we are not responsible for goods that are damaged in transit or not received. Replacement of damaged or lost items is made at the discretion of proactiveanimalhealth.com.au.

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Holiday Notice

We are upgrading the majority of orders free of charge to express shipping to try to counteract aus post delays. We will be taking a short break from December 31, 2021 to January 7, 2022. No orders will be shipped during this time.